KADEON GRANT, MBA, CSM, PMP
Curriculum Vitae
Senior Strategic Leader - Strategy | Operations & Data Transformation
Strategic Planning | Executive Leadership | Operational Excellence | Data-Driven Decision Making
Kadeon A. Grant, MBA, CSM, PMP
Kingston, Jamaica • 876-470-9541 • kadeon.grant@gmail.com • linkedin.com/in/kadeon-grant​
Strategic leader with a strong background in driving business outcomes through data analytics, strategic planning, and cross-functional leadership. Experienced in serving as a Chief of Staff equivalent, supporting executive decision-making, spearheading strategic initiatives, and enhancing operational efficiency in high-impact environments. Skilled in business transformation, data-driven insights, and managing key projects to achieve organizational goals.
Areas of Key Emphasis
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Strategic Leadership
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Business Operations Management
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Business Case Development
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Executive Leadership
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Stakeholder Management
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Executive Communication
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Cross-Functional Team Leadership
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Process Improvement
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Data-Driven Decision Making
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Budget Management
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Competitive Intelligence
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Program/Project Management
Professional Experience
Senior Strategy Specialist (Manager) (10/2023 – Present)
National Commercial Bank Jamaica Limited
Partners with Retail Banking leadership to shape the division’s multi-year strategic plans, leveraging data analytics and market research to guide business decisions. Lead the development and tracking of strategic business initiatives, ensuring alignment with organizational objectives and validating the realization of projected benefits. Worked across retail banking, client experience, and senior leadership to implement key business strategies, driving performance improvement through effective project management. Served as a trusted advisor to the Executive Vice President of Retail Banking, preparing business reports, financial forecasts, and delivering insights that informed strategic priorities and organizational health.
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Key Accomplishments:
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Revamped the division’s monthly board report to follow the SCR Framework, action titles and align reported performance with strategic goals
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Train all Head Office analysts and managers of the Retail Banking Division on data storytelling, underpinning the overall strategic pillar of becoming more data-driven
Data Management and Engineering Consultant (10/2021 – 09/2022)
Innovative Data Mining and Advanced Analytics Partners, Kingston, Jamaica
Employs vast knowledge of relational database concepts, to design, implement and optimize data solutions for medium to large multinational clients across the commercial banking and telecommunications industries. Develop and maintain data models for complex analysis in the telecommunications industry. Complete quality reviews for designs, codes and test plans, while also researching and resolving issues regarding the integrity of data flows on various major data transformation projects.
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Key Accomplishments:
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Delivered data modules and mapped datasets as part of major Data Transformation and Migration efforts for a large telecommunications client and large banking and investment firm located in the Caribbean
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Offered expertise on the best practices to be used in developing data warehouse structures for a large banking and investment firm in the foundation stage of their data warehouse buildout.
Head of Business Intelligence (09/2020 – 09/2021)
Digicel Group, Kingston, Jamaica
Optimize reporting by constructing and developing automated dashboards using PBI to streamline report delivery and analysis. Pioneer commercial and mobile product management, within sales and distribution, home and entertainment, finance, marketing, business solutions, and human resources (HR). Manage 8 direct and indirect reports, while providing support to the risk revenue assurance project team. Monitor and communicate specifications for data infrastructure and business strategy, guiding system development, operations, and architecture design. Proficiently collaborating with non-technical executives, simply translating complex concepts.
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Key Accomplishments: ​
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Established and commanded a Business Intelligence Centre of Excellence, serving all arms of the Jamaica Market within 3 months, centered on performance management, data maintenance, and business metrics.
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Fostered a data-driven mindset, conducting in-depth data analysis to support decision making, resulting in facilitating cross-training for 8 analysts, providing an understanding across business units.
Information Services Manager (11/2016 – 05/2020)
Spearheaded data transformation, directing strategic planning and offering leadership to an information services team of 6. Instrumental in orchestrating a new Group Wide Data Management solution to be deployed across two physical locations, Jamaica and Trinidad, leading vendor and technology selection, data governance policy development, and implementation. Piloted big data implementation project to aid business transition for new environments, allowing for processing and analytical at a more granular level with the ability to report on 200M+ records. Led partnerships with business leaders to assure compliance with trend, procedures, and customer requirements.
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Key Accomplishments: ​
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Aggressively piloted and executed migration of BI services from Oracle Exadata server to Oracle Supercluster server, reducing data loss exposure by 50%.
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Served as Subject Matter Expert (SME) for data transformation, centralizing reporting needs for 32 markets in the Pacific and Atlantic/Caribbean, focusing on vendor/technology selection and data governance.
Data Warehouse Manager (01/2015 – 10/2016)
Delivered strategic and operational direction of the data warehouse, providing support to 8+ business units in 17 Caribbean markets. Leveraged exceptional cross-functional leadership and training, overseeing and motivating a high-performing team of 3-8, responsible for integrating new technology and business data for 100+ TB data platform. Guided crisis management, pinpointing areas for growth and improvement across the organization.
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Key Accomplishments: ​
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Influential in executing ETL platform upgrade with 98% up-time, amplifying average daily data delivery SLA from 87% to 95%, boosting efficiency by 100%, and increasing platform stability to 98% uptime.
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Proactively maintained Key Performance Indicator (KPI) service delivery metrics above 90% by communicating business objectives to key team members.
Data Specialist (10/2012-12/2014)
Supported data analytics functions by ensuring consistent alignment with data delivery service level agreements (SLAs) with 90%-95% success rate. Assisted with project management by establishing scope and executing the implementation of a data warehouse standardization project, resulting in streamlined troubleshooting of missing data files from the data warehouse. Actively trained and educated 2 interns on data warehousing and best practices.
Key Accomplishments: ​
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Successfully decreased financial reporting revenue variance from 15% to 0.01% for 1 market by pinpointing and including unclassified data records.
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Facilitated the creation and integration of a data warehouse change management policy, enabling changes with minimal impact on data availability.
Data Engineer 01/2014 – 12/2014
Discovery Technologies, Kingston, Jamaica
Key role in building and maintaining data systems, constructing datasets in alignment with business requirements. Leveraged deep-routed analytical skills to implement strategic recommendations to improve data reliability and quality. Evaluated raw information from various sources to support data analytics and create consistent and machine-readable formats. Developed and tested architectures to enable data extraction and transformation for predictive or prescriptive modeling.
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Key Accomplishments: ​
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Pioneered the development and implementation of innovative database designs and data models while deploying BI solution framework for end-to-end business intelligence and data engineering projects.
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Successfully slashed data mart consolidation time frame by 50% by driving continuous improvement.
Education &
Credentials
Master of Business Administration (MBA)
Florida International University, Miami, FL
Bachelor of Science in Computing
University of Technology, Jamaica,
Kingston, Jamaica
Certified ScrumMaster® (CSM®) & Certified Scrum Product Owner (CSPO)
Scrum Alliance®
Project Management Professional (PMP®)
Project Management Institute (PMI)
